Privacy Policy
Introduction
Career Lab (“Career Lab”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, register for our services, communicate with us, or otherwise interact with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Career Lab provides professional training, competency assessments, certification support, consultancy, and related educational services within the United Arab Emirates.
For any questions regarding this Privacy Policy, please contact us using the details provided at the end of this document.
Information We Collect
Depending on your interaction with us, we may collect the following information:
Personal Information
- Full name
- Email address
- Mobile number
- Company name
- Job title
- Nationality (where required)
- Emirates ID or passport details (only when required for assessments or regulatory compliance)
- Employment information
- Payment or billing information
Assessment Information
Where applicable, we may collect:
- Registration information
- Examination records
- Assessment results
- Attendance records
- Identity verification documents
- Certification records
Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Website usage statistics
- Cookies and similar technologies
How We Use Your Information
We process your personal information for legitimate business purposes, including:
- Providing training and assessment services
- Registering candidates for examinations
- Managing bookings and appointments
- Verifying identity
- Issuing certificates or reports
- Responding to enquiries
- Processing payments
- Improving our website and services
- Sending service-related communications
- Complying with legal and regulatory obligations
- Preventing fraud, abuse, and cybersecurity threats
Where required by law, we will obtain your consent before processing your personal information for marketing purposes.
Legal Basis for Processing
We process personal information where one or more of the following applies:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests that do not override your rights and freedoms
Sharing of Information
Career Lab does not sell your personal information.
We may share information with:
- Government authorities where legally required
- Accreditation bodies
- Certification authorities
- Assessment partners
- Payment service providers
- IT service providers
- Website hosting providers
- Professional advisers
- Law enforcement agencies where required by applicable law
Any third-party service providers are required to protect your information and process it only for authorised purposes.
Data Security
Career Lab implements appropriate administrative, technical, and physical safeguards to protect personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
- Destruction
Security measures include access controls, secure systems, encryption where appropriate, system monitoring, and cybersecurity controls.
Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Maintain business records
Assessment records and certification records may be retained for longer periods where required by regulatory authorities.
Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Enhance user experience
Users may disable cookies through their browser settings, although certain website features may no longer function correctly.
International Data Transfers
Where necessary, your information may be transferred to service providers located outside the United Arab Emirates.
Where such transfers occur, Career Lab will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable UAE laws.
Your Rights
Subject to applicable UAE laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information regarding how your data is processed
Certain requests may be limited where Career Lab is legally required to retain information.
Children’s Privacy
Our website is not intended for children under the age of 18 unless the services specifically require participation with the consent of a parent, guardian, school, or authorised institution.
Third-Party Websites
Our website may contain links to external websites. Career Lab is not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of those websites separately.
Changes to this Privacy Policy
Career Lab may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations.
The revised version will be published on this website together with the updated Effective Date.
Applicable UAE Laws
This Privacy Policy is intended to comply with applicable laws and regulations of the United Arab Emirates, including but not limited to:
- UAE Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data (PDPL).
- UAE Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes.
- UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services (where applicable).
- Any applicable regulations, executive regulations, or guidance issued by competent UAE authorities.
- Any sector-specific requirements imposed by relevant licensing or regulatory authorities where Career Lab provides regulated assessment or certification services.
Where there is any inconsistency between this Privacy Policy and applicable UAE law, the applicable law shall prevail.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Career Lab
Email: info@careerlab.ae
Telephone: 971 2 553 1900
Website: www.careerlab.ae
Quick Links
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Career Lab Consultancy
Villa 685 Anwar Street.
Mohamed Bin Zayed City,
Abu Dhabi -
info@careerlab.ae
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+971 25531900
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